Advanced AI Chat Support for Your Website
Revolutionize your customer service with our intelligent AI Chat Support system. Stop losing customers due to slow response times. Our platform provides instant, accurate, 24/7 support by training an AI exclusively on your website's content. From answering simple questions to resolving complex issues, our solution enhances user satisfaction and frees up your team's valuable time.
How Our AI Chat Support Works
Core Technology: Vector Embeddings
Our system crawls your website content—pages, posts, products, and documents. It then converts this information into numerical representations called "Vector Embeddings" and stores them in a specialized vector database for lightning-fast retrieval.
How it works: "When a user asks a question, the AI converts the query into a vector and finds the most relevant information from your database to construct a precise, context-aware answer."
Answers Based Exclusively on Your Data
Unlike generic chatbots, our AI is forbidden from using outside knowledge. It answers questions based *only* on the information it has learned from your website. This prevents inaccurate answers (hallucinations) and ensures your brand's voice is always maintained.
Example: "The AI will accurately answer questions about your return policy but will refuse to answer unrelated questions about the weather, keeping the conversation focused."
Free AI Chat Support Plan
Get started with powerful AI support at no cost. Our free plan integrates with industry-leading Large Language Models (LLMs) like OpenAI's ChatGPT, Google's Gemini, and Deepseek to power your chatbot.
Example: "The free plan is perfect for small businesses and personal websites looking to provide instant answers to common customer questions using world-class AI models."
Novel AI Pro: Advanced & Personalized
Upgrade to our Pro plan to unlock the full power of our proprietary **Novel AI** model. This model is fine-tuned specifically for customer support conversations, providing a deeper understanding of user intent, nuance, and the context of your business data.
Example: "The Pro plan's superior contextual understanding leads to more accurate, human-like conversations and higher customer satisfaction."
Pro Feature: Integrated Live Chat
Never let a complex query go unanswered. The Novel AI Pro chatbot can seamlessly hand over the conversation to a human agent at any point. The agent receives the full chat history, allowing them to step in without asking the customer to repeat themselves.
Example: "If a user asks to 'speak with a human,' the AI instantly notifies your support team and transfers the chat, creating a seamless support experience."
Pro Feature: Built-in Ticketing System
For issues that require follow-up, the AI can automatically create a support ticket within your dashboard. It captures the user's details and the conversation history, ensuring your team has all the information needed to resolve the issue offline.
Example: "If a support agent is unavailable for live chat, the AI can offer to create a ticket, guaranteeing that no customer query is ever lost."
Choose the Right Plan for You
Select from our flexible free and pro plans to start offering intelligent AI Chat Support today.
Free Plan
- For WordPress Platform
- Data to Embeddings Conversion
- Posts & Pages Content Source
- Powered by GPT, Gemini, Deepseek
- No Live Chat & Ticketing
- No WooCommerce Support
- Displays "Powered by" Watermark
Pro Plan
- Powered by Novel AI Pro Engine
- Live Chat & Ticketing System
- WooCommerce & JetEngine Support
- Elementor Compatibility
- Image Processing & Comparison
- High-Speed Embeddings & Responses
- No "Powered by" Watermark
Enterprise
- All Pro Plan Features
- Non-WordPress Platforms
- Custom Platform Integration
- Dedicated Onboarding & Support
- Custom Feature Development
- Service Level Agreement (SLA)
- Volume-Based Pricing