Privacy Policy

Last Updated: August 10, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. This policy applies to the website, and all products and services offered by Novelnetware ("Company," "We," "Us," or "Our").

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal identification information from Users in a variety of ways.

1.1. Personal Data You Provide

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Billing and payment information
• Account registration data (username, password)

1.2. Usage Data (Collected Automatically)

Usage Data is collected automatically when using the Service. This data may include information such as Your device's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. How We Use Your Information

Novelnetware collects and uses Users' personal information for the following purposes:

• To provide and maintain our Service: including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service.
• To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order.
• To contact You: To contact You by email, telephone calls, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services.
• To improve our Service: We may use feedback you provide to improve our products and services.
• For legal compliance: To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell, trade, or rent Users' personal identification information to others. We may share your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, and to contact You.
• For Business Transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
• To Comply with Laws: We may disclose Your personal information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• With Your Consent: We may disclose Your personal information for any other purpose with Your consent.

4. Data Security

The security of Your Personal Data is important to Us. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to withdraw consent: You have the right to withdraw your consent at any time where [Your Company Name] relied on your consent to process your personal information.

6. Cookies and Tracking Technologies

Our Site may use "cookies" to enhance User experience. Cookies are small files placed on Your device. We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

8. Changes to This Privacy Policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Governing Law

This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: [email protected]